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Best of the Web Directory - Computers Software Help Deskbotw.org/top/Computers/Software/Help_Desk/

A gift or some kind of helpful project site... hmmm...
Breakout Sessionscc.ysu.edu/ohecc/breakout_sessions.htm

Web site with many pages and well ranked.
Open Directory - Computers Software Help Desk Asset Managementdmoz.org/Computers/Software/Help_Desk/Asset_Management/

Not sure what this page is about, but found it.
DM Review Magic Software and iWay Software Announce Partnership dmreview.com/master.cfm

Some pages Visited
Canadian Bioinformatics Help Desk Newsletter -- January 22 2004gchelpdesk.ualberta.ca/news/22jan04/cbhd_news_22jan04.php

 
From the Princeton University Help Desk Knowledge Basehelpdesk.princeton.edu/kb/display.plx

Not my cup of tea, but worthwhile data.
ITPapers.com - Recent Help Desk White Papersitpapers.zdnet.com/xml/RSS-85.xml

Some odd pages with some great stuff, but just one page
Manage It Help Desk - Software Hardware Services and Research knowledgestorm.techtarget.com/searchcio/search/keyword/Manage%20It%20Help%20Desk/Manage%20It%20Help%20Desk

A gift or some kind of helpful project site... hmmm...
Help Desk Pageslibinfo.com/helpdesk.html

Over rated, but still near top.
MacsDesign Studio releases Web Help Desk 7maccentral.macworld.com/news/2004/01/16/helpdesk/

 
Network Associates Enhances Magic Service Desk with Password mtechit.com/news/rel_20030630b.html

User Interface has some room for improvement.
CRN Breaking Newsnewsletter.crn.com/cgi-bin4/DM/y/eePI0FYIeu0ElM0CG4d0AF

Some people really like what is here.
Magic Help Desk Software - Software Hardware Services and productfinder.infoworld.com/search/keyword/infoworld/Magic%20Help%20Desk%20Software/Magic%20Help%20Desk%20Software

General and specific
Datamation Product Watch - IssueTrak Help Desk Software ( products.datamation.com/networking/tools/1077716641.html

Star rated for a reason
Taiwan.CNET.com BMC Software taiwan.cnet.com/news/software/0,2000064574,20086494,00.htm

Visitor recommends
Help desk suite boosts companys service efficiency by 40 percent techrepublic.com.com/5100-6270-5072828.html

Ranked as such.
Turk.Internet.comturk.internet.com/haber/yazigoster.php3

Great, but not always relevant.
SLD - Support Magic Maintenance and Supportwww.abdn.ac.uk/diss/sld/definitions/computing/soft4.hti

Simplistic in ways but has some charm and worthwhile data.
Alexa Web Search - Subjects Computers Software Help Desk www.alexa.com/browse/general

Specific and too general
Ask Me Help Desk - Set Search Parameterswww.askmehelpdesk.com/cgi-bin/yabb/YaBB.cgi

Some good info, but strange url
Academic Technology Help Deskwww.at.vcu.edu/helpdesk/

Reviewed favorably.
Magic Service Desk - HelpDesk IQwww.axial.co.uk/magic/helpdesk_iq.asp

Layout is good, info. is fine.
BMC Software to acquire Magic Solutions - 2003-12-15 - Houston www.bizjournals.com/houston/stories/2003/12/15/daily2.html

Not clear why, but lots of votes
BMC Software to Acquire Magic Solutions Assets from Network www.bmc.com/corporate/nr2003/121503_1.html

A gift or some kind of helpful project site... hmmm...
Business Solutions - 250000 Help Desk Investment Pays Offwww.businesssolutionsmag.com/Articles/1999_03/990303.htm

Basic site with good info.
DOIM Magic Help Desk Ticketwww.calguard.ca.gov/capo/FAQ/magic_help_desk.htm

Most pages visited.
Help Desk software - 209 of the best sites selected by humanswww.cbel.com/help_desk_software/

Fine pointed data in a confusing format
BMC Acquires NAIs Magic Help Desk Line - Computer Business Reviewwww.cbronline.com/cbrnews/5949ba8a0ea96b9780256dfe003b1945

Navigation confusing, but has merit.
CITES Help Desk supported softwarewww.cites.uiuc.edu/help/supported.html

Ranked high by altavista
Clark University Software Trainingwww.clarku.edu/training/

Confusing UI but has solid merit.
BMC acquires help desk supplierwww.computerweekly.com/Article127299.htm

Industrial to a fault
BIC gets ROI help from help desk software - Computerworldwww.computerworld.com/managementtopics/roi/story/0,10801,75944,00.html

 
Course Technology -Help Desk Scholarship - Winning Essaywww.course.com/helpdesk/essay.cfm

Interesting design and good intentions.
Network Associates Business and Productivity Software - Prices and www.dealtime.com/xPP-Business_and_Productivity_Software--network_associates

Visitor recommends
Submit an Incident Requestwww.ecu.edu/6866/submitrequest.htm

Over the top, deep down info.
Help for the Help Deskwww.educause.edu/ir/library/html/cnc9844/cnc9844.html

Favorably reviewed.
EE Times - Help Desk Institute Presents HDI 2004www.eetimes.com/pressreleases/prnewswire/124525

Detailed but specific
IT Help Desk-Software Availabilitywww.emerson.edu/helpdesk/index.cfm

A gift or some kind of helpful project site... hmmm...
BMC Software Buys Network Associates Unit for 47 Millionwww.eweek.com/article2/0,4149,1414789,00.asp

Little children have big ears.
Help Desk Software Decisionwww.fiu.edu/orgs/irm/OES/projects/remedy.htm

Top notch ranked by search engines, and recommended, but confusing and stark.
News Detailwww.frontrange.com/news/newsdetail.asp

Listings mostly new, but time will tell.
Support Services Resource Help Desk Software Suppliers www.help-desk-software.net/resources.html

Found this, you might like it too.
The End of Version Numbers Help Desk Software Worldwww.help-desk-world.com/pap6.htm

This site has a lot to offer.
Helpdesk.com - Help Desk Software Directorywww.helpdesk.com/software-helpdesk.htm

To every mother her children are the most successful.
Web based Help Desk software solutionswww.helpdesksys.com/

A gift or some kind of helpful project site... hmmm...
HelpSTAR.com Help Desk Softwarewww.helpstar.com/aboutus/news.asp

Not my first choice.
COMPUTERWORLD HONG KONG BMC acquires Magic Solutionswww.idg.com.hk/cw/readstory.asp

 
IT Pro Downloads - A Blessed Easter 1.0www.itprodownloads.com/filedownload

Ok but fascinating
Computer Security News Network Associates Enhances Magic Service www.itsecurity.com/tecsnews/jul2003/jul21.htm

Visitor recommends
Help Desk Management and Technical Supportwww.ittoolkit.com/helpdesk_support.htm

A gift or some kind of helpful project site... hmmm...
Your 1 Help Desk Software site online. Navigate through our www.just-electronics-online.com/directory/Software/Help_Desk_Software

Site is ok and data is better.
Help Desk and Call Management Searcheswww.knowledgestorm.com/search/taxonomy/27/27.jsp

From bad matches come good children.
Line56.com BMC Acquires Magicwww.line56.com/articles/default.asp

Not the brintanica
Black Magic releases DeckLink 4.1 for its video cards MacNN Newswww.macnn.com/news/22495

Your guess is as good as mine
Network Associates and Microsoft Business Solutions Form Alliance www.microsoft.com/presspass/press/2003/mar03/03-19MBSNetworkAssociatesPR.asp

Excellent User Interface, if you can get there.
Magic Help Desk - media - Software - Compare products and prices www.mysimon.com/Magic_Help_Desk_media/4014-3513_8-30592795.html

The eggs teach the hen.
Magic Service Desk - Solutions for service desk asset tracking www.networkassociates.com/us/promos/corp/jump100.htm

Recommended with reservation.
NewsFactor Network - - Microsoft Network Associates Target Help www.newsfactor.com/story.xhtml

Not all pages Visited
Network Associates to sell Magic division to BMCwww.nwfusion.com/news/2003/1215naibmc.html

A lot of effort went into this well known site.
Help Desk Remedywww.onixnet.com/onix_networking_remedy.htm

 
Ovitz Taylor Gatess Link Directory of 592003www.ovitztaylorgates.com/linkshd.htm

At least three stars
Magic Number 30 Billionwww.pcmag.com/article2/0,4149,1210067,00.asp

A bit more than meets the eye
Magic Service Desk www.piksys.hu/termekek/nai/magic/tsd.htm

A top result but not very interesting
Integration with Help Desk Systems for Tracking Password Problemswww.psynch.com/about/integration-hd.html

Good, but not always on topic.
Company Profilewww.realmarket.com/company/magicsolutions.html

Some visitors agree.
Magic Help Desk IQ - Easy to use help desk and asset tracking www.remedy.com/solutions/magic/helpdesk_iq.htm

Data is not always up to date, but otherwise very good.
Software Development Online Forumswww.sdmagazine.com/forums/thread.html

Lacking in some respects, even for its rating.
Service Management Europewww.servicemanagement.co.uk/Newsletters/index.cfm

Unsure what it is all about.
Desk Help Software Solution at Shopping.netwww.shopping.net/desk%20help%20software%20solution.htm

Clearly ok.
Magic Service Desk Software and Consulting - Customer Services www.steelcloud.com/solutions/custservices.asp

 
Techworld.com - Network Associates to sell Magic division to BMCwww.techworld.com/news/index.cfm

Difficult to find what you are looking for, but information is there.
Survey of Help Desk Softwarewww.ucisa.ac.uk/TLIG/asg/docs/hdsurvey.htm

No one understand, but lots of votes
Information Technology User Support - University of Northern www.unco.edu/usersupport/

Very odd url, but some good info
OmniGlow Chooses FootPrints Web-based Tools to Automate Global www.unipress.com/pr/112002pr.html

Lost in translation
Web Help Desk 7.0 - VersionTrackerwww.versiontracker.com/dyn/moreinfo/win/18366

One of the better resources.
vnunet.com BMC looks for a little Magicwww.vnunet.com/News/1151605

Under the table, superficial exotic
Help Desk Support Services Information Technology WVUwww.wvu.edu/~support/helpdesk/

Visitor suggest this site because of information.
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